Today customer satisfaction is IG environnement’s leitmotiv. To ensure that we are efficient in this field, we offer a multi-service After-Sales Department.
An After-Sales Service based in Aix-en-Provence
Repair Service : repairs and/or standard exchanges depending on our customers’ needs
Customer training to optimize the use of our analysers
Spare parts : consumable parts on stock
Technical support: our service engineers undertake to reply to your questions by phone or by e-mail within 24 hours
A team of service engineers covering Germany (and throughout the world if necessary) to ensure
Commissioning of our analysers and staff training on-site
Servicing on demand for emergency repairs
Regular visits for maintenance contracts, different types of contracts on offer
Our foreign agents undergo regular training on our full range of products.
